Learn more about Service and Industry 4.0
Potentials and Possibilities of Remote Support with Videolivestream
In the customer service of plant and mechanical engineering, remote maintenance is particularly useful for the assembly and commissioning of machines, the acceptance of components and especially for maintenance.
Read articleDowntime in Manufacturing: How to Calculate Costs and Reduce Losses
Calculate the operational cost of machine downtime and identify where condition monitoring, maintenance and remote support can reduce losses.
Read articleThe Trends 2021 in After Sales Service: What Will Await us in 2021
The offer of a good after sales service has become an important success factor in the industrial goods industry in the past years. In the coming years, the importance of after sales service will continue to grow.
Read articleLESER uses ADTANCE Support: The Customer Success Story
Thanks to ADTANCE Support, LESER did not have to stop its approval activities and thus the delivery of safety valves to customers, despite the Corona crisis.
Read articleWhy good service is important and what service quality is all about
Nowadays, almost every company advertises "good customer service", which is understandable: excellent support is considered a basic requirement by most customers.
Read articleADTANCE is Participating in the German Accelerator Program
ADTANCE applied for the German Accelerator program in the USA at the New York Location and has prevailed in 3 application rounds with sixteen other companies that were taken for the different locations in the US program.
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