Condition monitoring as a service offering
Many machine builders and plant manufacturers already collect states, runtimes, thresholds or alerts. The commercial value starts when this data becomes part of the service process: for proactive support, customer communication, digital service packages and better planning.
ADTANCE connects PVM monitoring with customer portal, support, workflows, tickets and documents. Machine data becomes a digital service customers can understand and value.
Why monitoring alone is not yet a service offering
Data without process
Alerts and states are visible, but they do not automatically create service cases or customer communication.
Customers do not see the value
If monitoring stays internal, it is harder to turn it into a paid service offering.
Service remains reactive
Without workflows, support and ticketing, a signal does not become better service.
What ADTANCE turns condition monitoring into
Customer view
Relevant states and status information can become visible in the customer portal.
Thresholds and alerts
Machine data becomes actionable through defined thresholds and events.
Tickets and follow-up
Signals can create service cases, tasks, workflows or remote support sessions.
Digital service packages
Monitoring, reports, support and proactive service can be bundled into an offering.
Service reports
Monitoring results, checks and maintenance actions can be documented and shared with customers.
Remote support
Experts can join live when a monitoring signal requires technical evaluation.
Typical digital service packages
Basic monitoring
Customers see approved machine states, values and basic dashboards in the portal.
Proactive support
Defined alerts and thresholds trigger customer communication, tickets or internal action.
Maintenance and support packages
Monitoring events are connected with workflows, reports and documented service activities.
Premium after-sales
PVM, Support, Workflow and Ticketing combine into higher-value service offerings with recurring revenue potential.
Relevant ADTANCE modules
PVM Monitoring
Use machine data, thresholds, alerts and customer views for digital services.
View PVMFrequently asked questions about condition monitoring as a service
What does condition monitoring as a service mean?
It means that machine data, thresholds and alerts are not only used internally, but packaged into a customer-facing digital service offering.
Does ADTANCE require its own sensor data?
No. ADTANCE can use existing sensors, gateways, machine data or connected data sources where available.
How does this create revenue?
Monitoring, alerts, reports, support response and proactive service can be bundled into paid service packages or maintenance contracts.
Want to sell monitoring as a service?
We will show you how PVM monitoring, customer portal, ticketing, workflow and support become a digital service package.
Develop digital monitoring offering View PVM