Learn more about Service and Industry 4.0
Optimization of Component Approval via Video Live Stream
With the help of the remote maintenance software, customers and manufacturers can meet in a video live stream virtually to work on the component approval together in all necessary steps.
Read articleDigitization as a Vaccine for Mechanical Engineering
Making production processes globally available and reducing unit costs are the goals in innovative mechanical engineering for the future.
Read articleEducation & Training with Remote Support
In-house training is an important component of employee qualification. But how is it best carried out so that participants and companies get the greatest possible benefit from the training?
Read articleIntegration of Services Into the Customer Workflow
Learn how the ability to add a component supplier within a remote support session improves customer workflow.
Read articleIntroducing a Remote Support with the Involvement of Supplier
Implement a remote support solution more efficiently with these tips. Here’s what to consider throughout the process to ensure optimal success.
Read articleIt Takes a Team: How Remote Support Brings Suppliers Together
When a machine malfunctions, sometimes a component supplier must be brought in, costing valuable time and money. Remote support can integrate suppliers to improve customer service, and get production running again.
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