Learn more about Service and Industry 4.0
5 Crucial Steps for Implementing a Customer Portal in the Manufacturing Industry
The introduction of a customer portal in the manufacturing industry can significantly improve the development of closer relationships with customers and the efficiency of the company.
Read articleAI-supported creation of checklists and guidance
The completely revised version of ADTANCE Workflow represents a milestone in the creation of step-by-step instructions and digital checklists for the manufacturing industry.
Read article5 Steps to Improve Customer Satisfaction in the Manufacturing Industry
As the manufacturing industry becomes increasingly competitive, customer satisfaction has become a critical factor in retaining and attracting customers.
Read articleIndustry 4.0: What It Means for Customer Service and After-Sales Support
Industry 4.0 refers to the fourth industrial revolution, characterized by the integration of smart technology, automation and data exchange.
Read articleThe Necessity of Ticketing Systems in Manufacturing
With the advancement of technology and the expansion of industrial operations, effective management of customer service has become a critical aspect of success in the manufacturing sector.
Read articleUnderstanding Machine Downtime: A Key Factor in Manufacturing Efficiency
In the manufacturing industry, efficiency and productivity are paramount. One of the key factors that can significantly impact these elements is machine downtime. But what exactly is machine downtime, and why is it so important?
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