Learn more about Service and Industry 4.0


Optimization of Component Approval via Video Live Stream

With the help of the remote maintenance software, customers and manufacturers can meet in a video live stream virtually to work on the component approval together in all necessary steps.

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Digitization as a Vaccine for Mechanical Engineering

Making production processes globally available and reducing unit costs are the goals in innovative mechanical engineering for the future.

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Education & Training with Remote Support

In-house training is an important component of employee qualification. But how is it best carried out so that participants and companies get the greatest possible benefit from the training?

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Integration of Services Into the Customer Workflow

Learn how the ability to add a component supplier within a remote support session improves customer workflow.

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Introducing a Remote Support with the Involvement of Supplier

Implement a remote support solution more efficiently with these tips. Here’s what to consider throughout the process to ensure optimal success.

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It Takes a Team: How Remote Support Brings Suppliers Together

When a machine malfunctions, sometimes a component supplier must be brought in, costing valuable time and money. Remote support can integrate suppliers to improve customer service, and get production running again.

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