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Learn more about Service and Industry 4.0

Proactive vs Reactive Customer Service in Manufacturing

Customer service has evolved from a mere afterthought to a pivotal aspect of business operations. The industry has witnessed a paradigm shift from traditional reactive measures to a more forward-thinking, proactive approach.

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Top 5 Use Cases for Augmented Reality in the Manufacturing

AR has been transforming various industries, and manufacturing is no exception. With its ability to overlay digital information onto the physical world, AR is revolutionizing how manufacturing processes are carried out.

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How to Measure Customer Service

how do you measure something as intangible and complex as customer service? This article will guide you through the steps to quantify and improve your customer service quality

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Avoid machine downtime with smart solutions

Take the first step and discover how ADTANCE can help you avoid machine downtime and future-proof your business.

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Enterprise Asset Management: Frontier in Manufacturing

This article explores the advantages of modern EAM systems, strategies for seamless integration, the role of digital training, and the importance of leveraging cutting-edge technologies.

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The 5 Most Important Functions of a Customer Portal

A customer portal, also known as a customer service portal, is a powerful tool that enables manufacturing companies to enhance their customer relationships and streamline communication and collaboration.

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