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Digital service processes with ADTANCE Workflow

Standardize maintenance, inspections, audits, service visits and proof of work as mobile digital service processes.

Digitize service reports

Paper checklists cost time, quality and transparency

Maintenance, audits, inspections and service visits rarely fail because of missing expertise. They fail because of media breaks: paper lists, Excel files, photos on private devices, missing mandatory fields and documentation created after the work is done. ADTANCE Workflow turns these processes into guided mobile workflows with clean reports.

Guide execution

Technicians receive clear steps, mandatory fields, images, notes and decisions directly on the mobile device.

Automate documentation

Results, times, photos, measured values and signatures are captured during execution and provided as a report.

Scale standards

Once defined, workflows can be reused for sites, customers, assets and service teams.

Where ADTANCE Workflow creates immediate impact

ADTANCE Workflow for maintenance

Maintenance

Digital maintenance plans guide step by step through tasks, capture measured values and document deviations without rework.

ADTANCE Workflow for quality control

Quality control

Checkpoints, photos, thresholds and approvals are captured consistently. This reduces the risk of incomplete proof.

ADTANCE Workflow for audits

Audits

Audit questions, ratings, actions and proof remain traceable and available for later evaluation.

ADTANCE Workflow for service visits

Service visits

Service reports are created during the work. Times, travel information and machine condition can be passed to downstream processes.

ADTANCE Workflow for work safety

Work safety

Safety checks, defects and hazards are captured in a structured way and automatically forwarded to responsible teams.

ADTANCE Workflow for emergency processes

Emergency and incident processes

In critical situations, teams receive the right instructions on the device and document actions immediately.

From process to mobile checklist in 5 minutes

ADTANCE Workflow demo step 1
ADTANCE Workflow demo step 2

With the workflow editor, you create checklists, inspections and work instructions without long IT projects. Content can be extended with images, mandatory fields, decisions, measured values and documents. The technician executes the workflow on smartphone, tablet or smart glasses.

Machine maintenance

Checkpoints, measured values, photos, thresholds and signatures are captured during work and stored as a report.

Customer audit

Questions, ratings, actions and proof are guided in a structured way and remain available for later evaluation.

Safety inspection

Mandatory fields prevent incomplete inspections, and defects are forwarded directly to responsible people.

Commissioning

Technicians work through steps cleanly, document deviations and can add remote support if needed.

Service report with handover

Times, activities, photos, spare parts and customer approvals are prepared for downstream processes.

If service reports, maintenance protocols and checklists are the concrete starting point, see the related use case: Digital service reports.

Try sample workflows directly

QR code for Workflow demos
https://wf.adtance.com/categories/6499256e81c8960007a9b265

Scan the QR code with smartphone or tablet and test different workflows without registration. The demo shows how execution, proof and report work together.

Why Workflow sells especially well with Support and PVM

  • With ADTANCE Support, an expert can join live during a workflow.
  • With ADTANCE PVM, monitoring events can trigger an inspection or maintenance workflow.
  • With ADTANCE Ticketing, tasks, escalations and service cases are bundled in one system.

Turn your most important paper processes into digital workflows.

In the demo, we show how an existing maintenance or inspection checklist becomes a mobile workflow with report.

Digitize service reports

Book a demo

Demo appointment for your after-sales use case

Together we check whether remote support, workflow, PVM monitoring or a customer portal will deliver the fastest value for your organization.

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