Turn machine data into digital service offerings
Many machines generate data, but too rarely does this result in clear service decisions: When should someone react? Which asset is critical? Which information should the customer see? ADTANCE PVM combines sensor data, thresholds and events in one interface and turns them into usable condition monitoring for manufacturers, service organizations and operators.
For OEMs and after-sales
Add monitoring packages, service levels and customer views to machines as digital services that can be sold.
For maintenance
Detect anomalies earlier, prioritize actions and reduce manual inspection rounds on critical assets.
For service and hotline
Use current machine conditions as the basis for remote support, tickets and targeted on-site visits.
What ADTANCE PVM monitors
ADTANCE Process Visualisation and Monitoring (PVM) monitors machines, production plants or entire fleets using existing sensors, additional sensors or the ADTANCE IoT Gateway. Data is captured cyclically, combined centrally in the ADTANCE platform and made usable for service processes.
Machine and process data
Temperatures, operating hours, cycles, pressures, states and further measured values are continuously visualized.
Thresholds and alerts
Thresholds can be defined manually or derived from normal operation. When values deviate, responsible people are informed.
Expert and customer views
Internal experts see detailed conditions, while customers receive approved dashboards for their assets.
Tickets, workflows and support
Monitoring events can trigger follow-up processes: create a ticket, start a workflow or prepare remote support.
From monitoring to service revenue
PVM is more than a dashboard. The solution creates a technical basis for offering machine conditions as a recurring service: from basic monitoring to defined alert packages and service offerings close to SLA models.
For the business case, see the use case Condition monitoring as a service offering.
1. Connect
Existing data sources, sensors or gateways are connected and structured per asset.
2. Monitor
Dashboards, thresholds and notifications make critical conditions visible and actionable.
3. Monetize
Customer views and service packages create new digital services in after-sales.
From dashboard to recurring service revenue
Monitoring Basic
Customers see approved conditions, runtimes and KPIs in the portal. Ideal as a first step into data-based services.
Monitoring Plus
Thresholds, alerts and automatic notifications make critical conditions visible faster.
SLA package
Monitoring events are connected with response times, escalations and documented service processes.
Premium remote service
PVM delivers the machine context, ADTANCE Support brings experts into the case live, and Workflow documents the actions.
Predictive service retainer
Regular evaluation of machine conditions can be offered as an ongoing service.
Separate expert and customer views
In addition to freely configurable expert views for manufacturers and service operations, ADTANCE PVM provides dedicated customer views. The manufacturer decides which diagrams, states and KPIs customers can see. This makes operating data, cycle times and production parameters transparent without exposing internal expert data completely.
Typical use cases for PVM
- Monitor machine fleets centrally and identify critical assets faster.
- Extend customer portals with monitoring dashboards.
- Automatically notify service, hotline or maintenance teams about threshold violations.
- Prepare incidents with live data for ADTANCE Support.
- Trigger recurring inspections with ADTANCE Workflow.
- Develop digital service packages for after-sales and maintenance contracts.
Secure operation, flexible deployment
All data is stored in ADTANCE data centers in Germany. The data centers are ISO 27001 certified. Data is transmitted and protected with encryption. On request, ADTANCE PVM can also be operated on premise on company-owned servers.
Do you want to sell machine conditions as a service offering?
We show which data is suitable for an initial monitoring package and how PVM works together with Support, Workflow and the customer portal.
Develop digital monitoring offering
Overview of all Smart Services