Remote acceptance and Remote FAT for machine builders and plant manufacturers
Factory acceptance tests, commissioning and technical approvals often depend on customer availability, expert travel and clear documentation. ADTANCE supports remote acceptance with live video, smart glasses, mobile devices, digital checklists, structured proof and a central customer portal.
Why remote acceptance often fails
Less dependency on travel
Customers and experts can be connected digitally instead of joining every step on site.
Clearer documentation
Checkpoints, photos, notes, deviations and approvals are captured in one process.
More machine context
Assets, documents, service history and participants are connected in the portal.
How ADTANCE supports Remote FAT and remote acceptance
Machine, participants, documents, checkpoints and roles are structured in the portal.
Customers and experts are connected by remote support and see what happens on site.
Digital checklists, photos, notes and deviations are captured during the process.
Reports, documents and follow-up actions remain available in the customer portal.
Typical use cases
Remote FAT
Customers and experts participate in factory acceptance tests by video while checkpoints and deviations are documented digitally.
Remote commissioning
Experts support commissioning from a distance and can guide technicians on site through critical steps.
Quality approvals
Photos, notes, checks and approvals are captured in a structured process and made available afterwards.
Service escalations
When an issue occurs during acceptance, remote support, workflow and ticketing keep context and next steps together.
Relevant ADTANCE modules
Frequently asked questions about Remote FAT
What does Remote FAT mean?
Remote FAT means that a factory acceptance test is supported digitally. Customers and experts can participate remotely by live video while checklists, findings and approvals are documented.
Can remote acceptance fully replace an on-site appointment?
That depends on the machine, contract and acceptance scope. Many steps can be prepared, supported or documented remotely, and some appointments can be avoided completely.
How are results documented?
ADTANCE Workflow captures checkpoints, photos, notes, deviations and approvals during the process and provides reports in the customer portal.
Workflow
Digital checklists, approvals and reports for standardized acceptance processes.
View WorkflowWant to run acceptance processes with less travel?
We will show you how remote support, workflow and customer portal work together for your FAT process.
Review remote FAT process View Remote Support