Learn more about Service and Industry 4.0
Condition Monitoring: Ensuring Optimal Performance and Efficiency
Machine condition monitoring involves the continuous monitoring of various parameters to detect early signs of deterioration or faults in machinery.
Read article5 Crucial Steps for Implementing a Customer Portal in the Manufacturing Industry
The introduction of a customer portal in the manufacturing industry can significantly improve the development of closer relationships with customers and the efficiency of the company.
Read articleAI-supported creation of checklists and guidance
The completely revised version of ADTANCE Workflow represents a milestone in the creation of step-by-step instructions and digital checklists for the manufacturing industry.
Read article5 Steps to Improve Customer Satisfaction in the Manufacturing Industry
As the manufacturing industry becomes increasingly competitive, customer satisfaction has become a critical factor in retaining and attracting customers.
Read articleIndustry 4.0: What It Means for Customer Service and After-Sales Support
Industry 4.0 refers to the fourth industrial revolution, characterized by the integration of smart technology, automation and data exchange.
Read articleArtificial intelligence (AI) in customer service
Customer service today is facing a major transformation. Artificial intelligence (AI), once a distant concept, is now an integral part of our everyday lives and is changing the way companies interact with customers.
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