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Customer Success Story FRIMO - ADTANCE Support

In the context of increasing digitalization and ever higher expectations regarding machine availability, fast and efficient customer service is an important part of FRIMO's value chain.

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(Part 3/3) Digitization of the After Sales Service

Predictive Maintenance refers to the automatic, permanent monitoring of various parameters of machines in order to detect problems that may occur in the near future.

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(Part 2/3) Digitization of the After Sales Service

Smartglasses are used today in countless areas and they are also very popular in various branches of industry, especially in logistics and in the plant and mechanical engineering sector.

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Free Trial Version for ADTANCE Support

As a provider of software solutions for after sales service we are offering our remote maintenance solution ADTANCE Support for 2 months free of charge.

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(Part 1/3) Digitization of the After Sales Service

In order to remain competitive and to reliably meet the demands of your customers in the future, the digitalization of customer service plays an important role.

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The Customer Success Story of Evonik

With video support based on the innovative ADTANCE Smart Service platform, experts can connect live from a distance and provide assistance to employees in the field as required.

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